Recently I was in New Orleans working with a group on a Katrina house. My 10 year old Infiniti died and Geiling Auto Service was recommended. Steve gave me a quote said the car would be ready the next day. Steve called and said he could not locate the part anywhere in New Orleans area. On Friday afternoon Steve called and said he had located the all wheel drive stater in Atlanta and was having it flown to New Orleans the next day. Ordinarily, they are closed on Saturday, but Steve said he knew I was from out of town and that the members of my group had left, so he said he would go in on Saturday and repair the car. On Saturday afternoon the car was fixed. I don't know anyone who would go to that much trouble for a customer he might never see again. Oh, and after all the trouble he went to get the part and after bringing in a mechanic to work on the car on a Saturday, Steve honored his original quote. That is great customer service. I don't know why anyone would ever get their car repaired anywhere else. Thank you.