Kind! Caring! Considerate! Courteous! I feel safe in every way when I bring my car to this business. I'm not knowledgeable about mechanics, so I cannot speak with specifics re details of maintenance. What I do know is that my car is treated well & provided with what it needs when I bring it there. My last of many visits over the years was for tires, fast for an out-of-town funeral. Steve & his wife didn't have to rush for me, but they did; and I was able to get on the road early & safe without even asking for special treatment. As I observe it, EVERYONE gets special treatment there! It's their way of life - of doing business as their standard. What more could any consumer want for himself, for his service & for his car? I'll be back ...